Thank you for choosing Yomu AI for your academic AI writing needs. We value your trust in us and strive to provide the highest quality service. Please review our refund policy below:
One time Payments: Payments for Yomu AI made as one-time purchases for a fixed number of AI actions are non-refundable. These payments grant access to a predetermined quantity of AI actions, and upon purchase, these actions are immediately available for use. These actions never expire.
Subscription Services: Yomu AI offers subscription-based services. By subscribing, you agree to recurring billing, and charges will be automatically applied to your account until you choose to cancel. Subscription cancellations can be made at any time. To cancel, log into your Yomu AI account and navigate to 'Manage Subscription' on your left. Click on 'Manage Subcription' right below the pricing plan to stop future billings. Please note that if you have used more than 7 AI actions at any time during your current and past subscription periods, we are unable to offer a refund.
Reporting Errors: We understand that unforeseen issues may occur. If you encounter a bug or error in our product, we are committed to addressing and resolving it promptly. To report an error, please contact our support team at email@example.com. We request that you provide a detailed description of the issue you are experiencing. This policy allows us to maintain the highest standard of our product and continually improve.
We appreciate your understanding and cooperation regarding this policy. For further assistance, please feel free to reach out to our support team.